Privacy Policy for SMS/MMS Messaging
Effective Date: 05/07/26
Primo’s Gourmet Catering (“we,” “us,” or “our”) values the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, and protect your information when you interact with our SMS (Short Message Service) or MMS (Multimedia Messaging Service) messaging services. By opting in to receive messages from us, you consent to the practices outlined in this policy.
SMS Terms and Conditions:
By providing your mobile phone number, you consent to receive SMS messages from (Primo’s Gourmet Catering) related to any catering orders you place with us. Message frequency may vary. Standard message and data rates may apply depending on your carrier. You may opt out of receiving SMS messages at any time by replying with “STOP” to any SMS message you receive from us. After opting out, you will receive a confirmation message, and we will cease sending SMS messages to your number. If you need assistance or have questions about our SMS service, reply with “HELP” to any SMS message you receive, or contact our customer support team at support@primosgourmetcatering.com or (407)857-3970. Your phone number will be handled in accordance with our Privacy Policy. We do not share SMS opt-in consent with any third parties for solicitation purposes. No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Information We Collect: When you opt-in to receive SMS/MMS communications from us, we may collect the following types of personal information:
Phone number: The number you provide to us to receive messages.
Message content: The content of SMS or MMS messages sent to you.
Interaction data: Information about your interactions with our messages, such as whether you opened a message or clicked a link.
How We Use Your Information:
We use the information we collect to:
Send you SMS/MMS messages as requested, including promotional, transactional, or informational messages.
Respond to your inquiries or requests.
Improve our messaging services.
Comply with legal and regulatory requirements.
WE DO NOT SELL, RENT, SHARE, OR TRADE YOUR PERSONAL INFORMATION TO THIRD PARTIES.
Opting Out: You have the right to opt out of receiving SMS/MMS messages from us at any time. To opt out, reply to any of our messages with the word “STOP” or follow the opt-out instructions provided in the message. After you opt out, we will cease sending you further messages.
Data Retention: We will retain your phone number and any related interaction data for as long as necessary to fulfill the purposes described in this Privacy Policy, or as required by law. Once no longer needed, your information will be securely deleted.
Security: We take reasonable measures to protect the security of your personal information. However, no data transmission over the internet or mobile network is 100% secure, and we cannot guarantee the absolute security of your information.
Changes to This Privacy Policy: We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted with an updated effective date. We encourage you to review this policy periodically.
Your Rights: Depending on your location, you may have rights related to your personal information, including the right to access, correct, or delete your data. If you would like to exercise any of these rights, please contact us using the information below.
Contact Us: If you have any questions or concerns about this Privacy Policy or our SMS/MMS messaging practices, please contact us at:
Primo’s Gourmet Catering
support@primosgourmetcatering.com
+1 (407)857-3970
By opting in to receive SMS/MMS messages from us, you acknowledge that you have read, understood, and agree to this Privacy Policy.